Frequently Asked Questions What's the deal with the extra "P" & "E" in "Shoppe"? Are you British or something? Well, darlingshop.com was taken. Plus, there's a certain sweetness to the word "shoppe." I think. Are your cards handmade? Yes and no. The illustrations are hand-watercolored, but the final cards are digitally printed. Some envelopes, like the ones that come with all individually sold greeting cards, are screenprinted by hand. What about your t-shirts? The t-shirts are not only manufactured here in Los Angeles but also silkscreened here, too. Is shipping really free? Yes, it is. Shipping costs are included in the price of the products. Please note, however, that standard shipping is handled via USPS regular mail. You can request priority shipping by clicking the blue button on the main Shoppe page. Why did you charge me, a fellow Los Angeleno, sales tax but not my cousin who lives in Peoria, Illinois? I'm sorry, but I have to charge 8.25% sales tax to all California residents. There's something wrong with my Darling product. Can you give me a new one? Why, sure. Exchanges are accepted within 30 days. Contact me within 7 days of receiving your order to arrange for a refund or exchange. I'll provide the address where you can ship your returned item and either credit your Paypal account or send out your new item.